Thank you for shopping with Paygol!
We offer a refund within the first 30 days of the purchase made by international credit card. If more than 30 days have passed since the purchase, a refund will not be offered.
If any of If your customers complain in any way about your services, Paygol will use commercially reasonable efforts to redirect them to you and / or your customer services in the hope that this will help resolve such disputes.
We will put all disputed transactions on hold until both the merchant and the buyer can reach an agreement.
If chargebacks or refund requests occur too frequently, we will be forced to charge additional administrative fees or restrict merchant services.
In the case of a chargeback, refund or return of funds, Paygol may apply handling and / or administration fees.
Eligibility for refunds and exchanges
Late or missing refunds